Front Desk Representative

We are a growing medically supervised weight loss office, specializing in helping our customers improve their overall health and achieve their weight loss goals.  We are looking for a self-motivated and enthusiastic person to greet our customers and manage clerical duties.  Our Front Desk Representative is the first impression of our office and must be highly skilled in customer service.

The ideal candidate will have a friendly and easy-going personality, while also being perceptive of others needs. It is essential that the candidate have exceptional communication skills and be able to effectively manage high stress situations while keeping our customer-oriented approach.The goal is to make guests and visitors feel welcome, comfortable and valued.

This is a part-time position working 26 hours per week.

Tuesday: 9:00 am - 1:00 pm                                                                                                 Thursday: 8:00 am - 8:30 pm                                                                                                 Friday: 8:00 am - 6:00 pm       

(Hours and Responsibilities may be subject to change.)

 

Responsibilities include but are not limited to;

 

     

  • Greet and welcome customers
  • Conduct point-of-sale transactions
  • Answer questions and address customer concerns
  • Schedule client's office visits
  • Complete customer appointment reminders
  • Answer phones, transfer calls, take messages
  • Check, sort, and forward emails
  • Prepare out-going mail 
  • Keeping accurate inventory of products 
  • Unpack weekly shipment, stock shelves
  • Monitor office supplies and place orders as necessary
  • Keep front desk clean, functional and organized
  • Other duties as assigned

Requirements:

  • Proven experience as front desk representative, agent, or relevant position
  • Excellent problem-solving skills
  • Exceptional verbal communication
  • Strong people skills
  • Well developed organizational and multi-tasking skills
  • High school diploma 
  • Experience with Apple Products preferred but not required
  • Knowledge or experience with the Ideal Protein Weight Loss Method preferred but not required